Refund Policy: CreatorsDesk AI

Our 30-day money-back guarantee ensures you can purchase CreatorsDesk AI with confidence. If you’re not satisfied, simply request a refund through our support channels by providing your purchase order details.

30-Day Money-Back Guarantee

At CreatorsDesk AI, we prioritize customer satisfaction and are confident in the value our product delivers. However, if you find that CreatorsDesk AI does not work as we stated in our communications, we offer a 30-day money-back guarantee on your first purchase.

How to Request a Refund

To initiate a refund, please contact our support team via one of the following official channels:

Note: When submitting your request, please provide your purchase order details to facilitate a smooth and timely refund process.

Refund Eligibility

To maintain fairness and clarity, please review the following eligibility requirements:

  • First-Time Purchases: Our 30-day money-back guarantee applies only to first-time purchases of CreatorsDesk AI.

  • No Refunds on Upgrades: We do not offer refunds for upgrades or additional purchases made after your initial purchase.

  • No Refunds After Free Trial: Refunds are not available for purchases made after utilizing a free trial period.

New CreatorsDesk AI accounts are equipped with access to our full range of features, helping users identify the best fit for their needs. All sales are final upon completion, per our Terms of Use.

Non-Refundable Scenarios

Please be aware that we cannot process refunds in the following scenarios:

  • Non-usage of the platform.

  • Failure to cancel your account before the next billing cycle.

  • Lack of specific features or functionality on your chosen subscribed plan.

  • Purchases made in error.

  • Exceptional circumstances beyond the control of CreatorsDesk AI.

  • Violations of our Terms of Use.

Should your circumstances not align with the scenarios above, you can log into your account and submit a support ticket via our Help Center. Our team will inquire further to better understand your request; however, please note that submitting a ticket does not guarantee an exception will be made.

Refund Processing

  • Timeline: Approved refund requests will be processed within 21 working days from the date of approval.

  • Official Channels: Refund requests made through any channels other than our official support email or Help Center will not be honored.

We appreciate your understanding and thank you for choosing CreatorsDesk AI. For any further questions or assistance, please do not hesitate to reach out to our support team.

Sincerely,

The CreatorsDesk AI Team